Refund policy

Refund & Exchange Policy

All purchases are considered final. We do not offer refunds or exchanges once a service has been purchased or confirmed.

In exceptional circumstances, including force majeure or situations where the agreed service cannot reasonably be provided, a refund, credit or alternative arrangement may be considered at the sole discretion of the owner and must be expressly authorized.

Any approved refund will be assessed on a case-by-case basis and may take into consideration services already provided, work completed, commitments made and any non-refundable costs incurred on behalf of the client.

Nothing in this policy limits any rights or remedies that cannot legally be excluded under applicable consumer protection laws.